Terms of Service

Last updated: June 14, 2026

Welcome to EchoTakeout. By accessing or using our software platform, you agree to comply with and be bound by these Terms of Service. These Terms are a binding agreement between you and A SUGUNA ATHIVEERAPERUMAL ("we", "us", "our"), the sole operator of EchoTakeout.

1. The Software Platform Services

EchoTakeout is a cloud-hosted software-as-a-service (SaaS) provider. We build and provide software infrastructure that helps independent restaurants convert their operational workflows (such as menu presentation, table selections, and kitchen alerts) into digital workflows. We are strictly a software infrastructure provider.

2. Payment Gateway Integrations

Restaurants are solely responsible for obtaining and maintaining valid accounts with any third-party payment service providers they choose to use.

Where payment gateway integrations are enabled, restaurants are responsible for the accuracy of their configured credentials, compliance requirements, settlements, chargebacks, refunds, and payment-related obligations.

EchoTakeout does not act as a payment processor, payment aggregator, or merchant of record.

3. Separation of Merchant and Platform Relationships

Restaurants using EchoTakeout are completely independent commercial entities. EchoTakeout is not a party to any transactions between a dining customer and a restaurant:

• Food Preparation & Fulfillment: The respective restaurant is solely responsible for preparing, packing, pricing, delivering, and handling orders.
• Customer Service: Any complaints, cancellations, allergen queries, or quality disputes concerning food orders must be addressed directly with the restaurant management.

4. Governing Law

These terms shall be governed by, interpreted, and construed in accordance with the laws of India, with legal disputes subject to the exclusive jurisdiction of courts in Coimbatore, Tamil Nadu.